Shipping & Delivery

To guarantee a quick delivery of your order, MIALUIS store relies on the best express couriers selected according to the destination region and the type of product.

Orders are processed from 9.00 to 17.00 GMT from Monday to Friday. Orders placed after 5pm on Friday will be processed on the following Monday.

Please be aware that delays may occur for a buyer's first order due to the need to verify identity and other information.

The shipping costs of your order will be visible in your cart, and will be charged to you along with the cost of your order at the time of payment. Nothing will be due to the courier upon delivery of your package.

As a consequence of the Brexit, from the 1st of January 2021, deliveries to the United Kingdom will be subject to customs fees for orders starting from 135 pounds.

To check information relating to an order, log into your account and click on My Orders. Select the order number to view its details. If you placed an order as a guest, click Track your order in the footer.

You can view the status of your order from the "My Orders" section. After shipment you will receive a tracking number with which you can monitor and follow the status of your shipment.

Shipments in Italy are delivered within 24-48 hours from the time of shipment (excluding holidays). Within European Union 48-72 hours. In Japan, USA, Australia it takes up to 6 days with the Economy Delivery.

Your confirmation email will provide you with a tracking number that will allow you to track your order via the relevant courier company.